Director Quality & Risk Management
HealthPlus Fertility Center & Moorfields Eye Hospital Centers, UAE
Dr. Shazia Irfan is Director Quality & Risk Management, HealthPlus Medical Services and Moorfields Eye Hospital Center, Abu Dhabi, UAE. She has extensive experience working as a development professional, practitioner and in management position in Social Care and Health in UK, KSE and UAE. She has considerable experience in healthcare Quality management in leading capacity while helped organizations to attain International accreditations of JCI, CARF and CAP successfully. She has expertise in all aspects of clinical audit, risk management, clinical governance, organizational strategic planning and delivery, process improvement, healthcare information systems, patient safety and patient experience.
HealthPlus Medical Services received Excellence Award 2019 for Excellence in Measurement of Patient Experience and Its Impact on Patient Outcomes at the International Patient Experiences Summit for the project whereas she led this project.
She played main role for Sultan Bin Abdulaziz Humanitarian City, Riyadh in receiving Arab Health Award 2011 under Patient Safety Category and Highly Commended recognition at Arab Health Award 2011 for Patient Centered Care Category. In 2002 Dr. Shazia was recognized by the UK Prime Minister for her work with the local government.